I Want A Refund
February 12 2026 11:18am
Our 100% Money-Back Guarantee
We stand behind our products and our sweat science. That’s why we offer a 100% money-back guarantee on your first Carpes order.
If you’re not satisfied with your first purchase, you can return the item(s) and receive a refund for the purchase price of the returned product(s). Return shipping costs are not included with your Carpes spurchase.
How It Works
- Contact us within 60 days of receiving your order to start a return.
- Once returned items are received, refunds are processed within 2 business days.
- Orders may take up to 2 business days to process before shipping.
I Want to Exchange A Product Or Swap A Scent
February 4 2026 4:26am
If you’re not completely satisfied with your Carpes product, or you’d like to swap it for a different scent, our team is happy to help with an exchange.
Just reach out to our support team and we’ll work with you to find a product that’s a better fit for your routine, whether that means recommending a different product, suggesting a new scent, or helping you dial in what works best for you.
Exchange requests must be made within 60 days of purchase.